ilt20 Privacy Policy — Your Data, Your Rights
We are committed to protecting the personal information of every ilt20 player. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Introduction
How ilt20 Handles Your Personal Information
ilt20 ("we", "us", "our") operates the online gaming platform available at ilt20.club. In the course of operating this platform and providing gaming services to players based primarily in Bangladesh, we necessarily collect and process certain personal information. This Privacy Policy describes the categories of personal data we collect, the purposes for which we use that data, the circumstances under which we may share it with third parties, the security measures we apply to protect it, and the rights available to you as a data subject.
By registering an account on ilt20 or continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this policy, you must not register an account or continue to use the ilt20 platform.
Data We Collect
Categories of Personal Information Collected by ilt20
We collect the following categories of personal information in connection with your use of the ilt20 platform.
Identity Data
Full name, date of birth, and government-issued ID details collected during registration and KYC verification.
Financial Data
Payment method details (bKash number, Nagad number, Rocket number, Upay details, or Visa/Mastercard details) used for deposits and withdrawals on ilt20.
Device & Technical Data
IP address, device type, operating system, browser type, and session identifiers collected automatically when you access the platform.
Gaming Activity Data
Records of all bets placed, games played, win/loss history, session duration, and bonus usage on your ilt20 account.
Location Data
General geographic location derived from your IP address. ilt20 does not collect precise GPS-level location data.
Cookies & Tracking
Session cookies, preference cookies, and analytics identifiers used to maintain your login state and improve platform performance.
How We Use Your Data
Purposes for Which ilt20 Processes Your Personal Information
2.1
Account Management and Service Delivery
We use your identity and contact data to create and manage your ilt20 account, verify your eligibility to use the platform (including age and identity verification), process your deposits and withdrawal requests, and communicate with you regarding your account. This processing is necessary for the performance of our agreement with you and cannot be opted out of while you maintain an active account.
2.2
Fraud Prevention and Anti-Money-Laundering Compliance
ilt20 is required to maintain records of player transactions and to screen player activity against applicable fraud prevention and anti-money-laundering obligations. We use your identity data, financial data, and gaming activity data for this purpose. This processing is necessary for compliance with legal obligations applicable to ilt20 and cannot be suspended or restricted by a player. Where suspicious activity is identified, we are required to report it to the appropriate authorities.
2.3
Responsible Gaming Monitoring
We analyse gaming activity data to identify patterns that may indicate problematic gambling behaviour, including unusually frequent deposits, extended session durations, or sudden changes in wagering volume. Where such patterns are detected, ilt20 may contact the relevant player or apply account-level restrictions in line with our responsible gaming commitments. This processing is in the legitimate interest of player welfare and the integrity of the platform.
2.4
Platform Improvement and Analytics
We use aggregated, anonymised technical and gaming activity data to understand how players use the ilt20 platform, to identify performance issues, and to make improvements to the user experience. This data is processed in aggregate form and is not linked back to individual player identities for this purpose. Players may not opt out of this processing as it does not involve the processing of personal data in identifiable form.
Data Sharing
When and With Whom ilt20 Shares Your Personal Data
ilt20 does not sell your personal data to third parties. We share personal data only in the circumstances set out below.
3.1
Payment Processing Partners
To process your deposits and withdrawals, ilt20 shares the minimum necessary financial and identity information with the relevant payment service providers — including bKash, Nagad, Rocket, Upay, and card network processors. These providers are contractually bound to process your data only for the purpose of completing the relevant transaction and to maintain appropriate security standards. They are not permitted to use your data for their own marketing or other purposes.
3.2
Legal and Regulatory Authorities
ilt20 may be required by applicable law, court order, or regulatory directive to disclose personal data to law enforcement agencies or other governmental authorities. In such cases, ilt20 will disclose only the information that is strictly required and will notify the affected player where it is legally permitted to do so. ilt20 will not voluntarily disclose player data to any government authority without a legally valid and binding request.
3.3
Game Studio Technology Providers
The games available on ilt20 are provided by certified third-party studios including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, and others. When you play a game provided by one of these studios, limited technical session data (such as session token and game result) is shared with the relevant studio for the purpose of delivering the game. These studios are contractually obligated to handle this data securely and exclusively for game delivery purposes.
Data Security
How ilt20 Protects Your Personal Information
ilt20 applies SSL (Secure Sockets Layer) encryption to all data transmitted between your device and the ilt20 platform. Stored personal data is protected using industry-standard encryption at rest. Access to personal data within the ilt20 organisation is restricted on a need-to-know basis — only personnel who require access to specific categories of data in order to perform their job functions are granted that access, and all such personnel are subject to confidentiality obligations.
While ilt20 takes all reasonable technical and organisational measures to protect your personal data, no system is entirely immune to security incidents. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ilt20 will notify affected players promptly and take all available remedial measures. Players are reminded that their own account security — including the confidentiality of their login credentials — is their personal responsibility.
Your Rights
Your Rights Regarding Your Personal Data Held by ilt20
Subject to applicable law, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected].
Right of Access
You may request a copy of the personal data we hold about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Please note that certain data fields (such as your date of birth) cannot be changed once verified, in order to maintain the integrity of our KYC records.
Right to Erasure
You may request deletion of your personal data where we no longer have a legitimate basis for retaining it. Note that certain data (particularly transaction records and KYC documents) must be retained for compliance with legal obligations and cannot be erased on request.
Right to Object
You may object to the processing of your personal data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for the establishment or defence of legal claims.
Right to Data Portability
Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider of your choice.
Cookies
How ilt20 Uses Cookies and Similar Technologies
ilt20 uses cookies and similar browser storage technologies to operate the platform. Essential session cookies are required for the platform to function — they maintain your login state and keep your session secure. Without these cookies, you cannot remain logged in to your account. These cookies are active for the duration of your browser session and are deleted when you close your browser or explicitly log out.
ilt20 also uses analytics cookies to understand how players navigate the platform — for example, which pages are visited most frequently and where users encounter friction. Analytics data is processed in aggregate form and is not used to build individual user profiles for marketing purposes. Most modern browsers allow you to control cookie settings via the browser's privacy or settings menu. Disabling essential cookies will prevent you from accessing your ilt20 account.
Retention & Updates
How Long We Keep Your Data and How This Policy May Change
5.1
Data Retention Periods
ilt20 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. Account data and transaction records are retained for a minimum period following account closure to comply with anti-money-laundering record-keeping requirements and to resolve any disputes that may arise within that period. Gaming activity data may be retained for a shorter period where it is no longer required for compliance or fraud prevention purposes. After the applicable retention period has expired, personal data is securely deleted or anonymised.
5.2
Changes to This Privacy Policy
ilt20 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features of the platform. Updated versions of this policy will be published at ilt20.club/privacy-policy with a revised effective date. Your continued use of the platform after the effective date of any update constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
5.3
Contact Us Regarding This Policy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how ilt20 handles your personal data, please contact our support team at [email protected]. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable law.
Questions About Your Privacy?
Reach out to our support team anytime, or explore the ilt20 platform with confidence — your data is protected every step of the way.